Hawkeye

Features Hawkeye

Hawkeye App is a Ticket Tracking tool for Syntel employees, that allows users to view status and SLA time of the tickets that they are assigned in.
It enables single-click ticket management for employees, on the go.
HawkEye tool will also ensure the seamless connectivity of ticket tracking.Features and Advantages:
-Measure operational efficiency-Resource Performance Measure-Efforts Quantified-Gather Production Efficiency-Users can view their assigned ticket-User can able to see the SLA of tickets-Single sign-in across portal and mobile application.